Changes to Covid-19 contact tracing

January 11, 2022

The Illinois Department of Public Health (IDPH) is centralizing COVID-19 contact tracing & case investigation efforts. Local health departments will now focus efforts on specific issues, including new positive cases from congregate care facilities and investigating outbreaks at daycares, schools and workplaces. IDPH Surge Center will be the primary contact on all other cases.

On 12/28/21, IDPH began sending an automated text message to all new COVID-19 positive cases. All who receive this text are encouraged to call the IDPH phone number listed in the text or to click on the provided link to view isolation information and resources. Individuals who call the number in the text will be considered as “opting in” for an interview. IDPH Surge Center will prioritize case investigations for individuals who are 65 years and older and are at a higher risk of severe illness.

MCHD will no longer be able to provide daily COVID-19 data via social media or other means. The latest data available can be obtained via IDPH ( and CDC COVID-19 County View – Marion County (

MCHD will no longer be able to initiate contact with employers with information on positive employees, or able to provide documentation on isolation or quarantine release. Schools will continue to investigate positive cases in schools and identify and exclude close contacts guided by the Executive Order 2021-24 and Executive Order 2021-25. Close contacts of school cases would be tracked by the school outside of IDPH Surge Center (SalesForce).

Marion County Health Department values the efforts of our community partners to mitigate the spread of COVID-19 and we will continue to support such activities. We apologize for any inconvenience caused by these changes, but we remain resolute in helping Marion County residents address pandemic challenges.

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