Local hotel receives award for highest quality

April 2, 2020

The Best Western Plus Centralia Hotel & Suites in Centralia, IL has received Best Western Hotels & Resorts’ Chairman’s Award, the brand’s highest honor for outstanding quality standards for the second year. The Chairman’s Award recognizes the Best Western hotels that score in the top 5 percent of more than 2100 North American properties, with respect to cleanliness and maintenance inspection scores. Hotels must also meet Best Western’s requirements for design and high customer service scores to qualify for the award.

“It’s an honor to be receiving the Chairman’s award from Best Western for the second year in a row,” explains Rachel Wallace, owner. “This award reflects the high standards and commitment to providing quality accommodations and services upheld by General Manager Amy Smith and her team. Our housekeeping staff, lead by Cindy Quick, and the maintenance manager, Darren Smith, have worked tremendously hard to ensure our guests’ stay is nothing short of exceptional. We are proud to have maintained this level of success.”

Located at 8145 Jolliff Bridge Rd. in Centralia, the Best Western Plus Centralia Hotel & Suites features 61 rooms, an indoor pool, 24-hour fitness room, free hot breakfast, free wi-fi, meeting rooms, guest laundry, pet friendly rooms and a large parking area.

Reservations at the hotel may be booked by calling the hotel directly at 618-918-2559 or by calling Best Western Hotels & Resort’s 24-hour, toll-free reservations number (800) WESTERN. Reservations are also available from Best Western’s website at Bestwestern.com.